In Short, YES!

We are located in Adelaide, South Australia, Australia! We know right, what a mouth full!

But yes, most of our products are made in Australia. If the base material or item isn't, the Personalised details definitely are.

For example, our keyrings are a combination of materials from suppliers around Australia and then we add the Personalised decals and put them together and package them up.

We have done our best to let customers know where our products are coming from and if they are 100% Australian Made- which is very hard to achieve these days!

Check each product listing for the status.

Ready-made vs Personalised

The big difference between our Ready-made products and our Personalised items are that one is a set design and one can be changed by you for you.

Ready-made Items

Ready- made items are items we have set designs for. This doesn't mean we always have stock sitting around though. A few items include:

• Our Greeting Cards
• Our Stickers ranges
• A range of our tote bags
• Some of our keyring collections

When you order a ready-made item, we will either make the item on the spot or use one we have in stock.

Personalised Items

Personalised items are items that you- the customer- can personalise yourself with our creator tool. We offer a range of different options to personalise your items creating the best gifts. Some of our personalised items include:

• Greeting Cards with messages
• Named Keyrings
• Bookmarks
• Tote Bags
• Seasonal Items

More information about our Personalised Products can be found here.

Yes, but not yet..

This is an add on service we will slowly be rolling out across our products.

Obviously if you order multiple items it makes gift wrapping complicated unless wrapped indivdually- so stay tuned!

All of our gift boxes include the option for gift wrapping, however do look good on their own.

In short, YES!

All of our products are safe for children within consideration of there intended use.

However, where we deem a product is not suitable for children it will be noted on the product page.

This also extends to personalised items as we have less control of the content of the personalisation attached to the item.

Our Seasonal Items

Ah, yes tis the season to celebrate!!

At Go Gift Yourself we celebrate everything. We are ever expanding our ranges and this includes seasonal collections. Some of our current seasonal collections include:

• Christmas
• Easter
• Valentine's Day
• Mother's Day
• Father's Day
• Halloween

If you have a season you want to celebrate and we don't currently offer it, let us know! Email us at heythere@gogiftyourself.com.au with the subject title "Seasonal Idea" and we will take it to the think tank!

Our Seasons are year round!

We love celebrating so much and to celebrate that everyone is different we keep our seasonal collections available ALL YEAR ROUND! Why? Well some people like to shop in advance, some like to stock up or celebrate at a different time of year. This way we can help as many people celebrate each other as much as possible.

Yes, we have a variety of gift boxes, DIY Kits and Gift bundles available.

Each can be found in the links below:

Gift Boxes

DIY Activity Kits

Gift Bundles

So what's in the box?

We offer a range of gift boxes designed with themes and occasions in mind. Think Bridesmaid boxes or New Baby Arrival.

Because each theme or occasion is different, the items in the box vary. But each gift box states what is in it on the product page.

For example; our basic bridesmaid boxes include the following:

• A tumbler
• A sash
• A satin robe

All personalised with the recipient's name or nickname and a personalised message in the box.

Can I change items out?

Some of our gift boxes have options that allow you to choose exactly what you want to include out of a list of avaliable items. Unfortunately, we can't accept orders that request changes in the order notes.

If you want a custom gift box order, please email heythere@gogiftyourself.com.au to discuss your idea.

What are product specifications?

Product specifications are the measurements, colours, styles and features of the item.

Where can I find the product specifications of the item I want?

For most items, the product specifications are in the item description with the changable options at the top under the item title and price.

Changeable options are things like design, colour, hardware and style.
Specifications listed in the description are often set and list options where possible.

Why should specs matter?

Well, in most cases this helps you choose the right item and know exactly what you are getting.
For most of our products the specifications overlap with an option that you can personalise or a function of a product changes, like our sticker ranges that are available in multiple variants of finishes, each with a different use in mind. These details help us create you the correct gift, without all the guessing.

What is product care?

Product care is the way you look after your item. For example, washing tumblers in warm soapy water not putting them in the dishwasher. Product care not prevents damage but increases the longevity of the item.

What is product maintenance?

Product maintenance is when something unexpectant happens. For example, spilling coffee all over your new tote bag. Although we may not have all the answers to every accident, we try to give as many as we can. In this case taking care of the stain immediately not letting it set in and permanently stain.

Where can I find that information for my item?

Each product has indivdual care and maintenance information on the product page, in a drop down bar at the bottom of the page. It is usually labelled "Cleaning and Care Guide". If any additional informaiton is needed it will be in the item desciption. Product Care and Maintenance Guides are also sent with every item purchased.

Oh no, I didn't see it before I used it!

It's okay! Things happen. Now you know, you can look after items in the future. Everyone's item usage is different. For those who are careful with their items, they may last longer, those who use them more may wear them out. We try to find that happy middle point when giving care guides.

How do I know if the item I want is available?

If the item is listed as in stock on the website, then it is available. Sometimes we run low on materials to make personalised items but in that case you will be notified of a delay.

What happens if I order the item and then it isn't available?

If it is available before you order and then unavailable after, then you may have bought the last of our stock.
You can also trigger the system to sell out if the item is extremely popular to keep up with demand.
Lastly, there is a small chance the system glitches and shows none and then restocks and hour later or so.

Oh no! I have been notified my item is not in stock, what now?

So you placed an order and now you recieved an email saying it is out of stock. What this means is for some reason we have either ran out of a specific material to make your item or the system oversold your item and when we processed your order and went to collect the item there was none left. In either case we will contact you with options to either accept the delay, receive a refund or a credit towards the next restock. Each case is assessed individually.

It says it is out of stock, when will it come back?

So you missed an item and you still want it! That's cool! Most of our items are restocked before they run out but in the event there is a delay or manufacturer issue we will issue an notice where needed. Limited items or items that are no longer available will be removed from the website. Sometimes items are missed and are still listed or you wish to repurchase something that you cant find on the website. In that case please contact us at heythere@gogiftyourself.com.au with the Subject as "RESTOCK ITEM" and we will discuss the issue further.

Ready-made Products

Ready-made products are usually already in stock or are partially made ready for when they are ordered. Because they don't rely on any custom customer information, we can process and make these orders almost immediately. Once processed, the order can take 1-2 days to make depending on the products. This takes into account the actual making time, whether it needs to set, dry or cure, as well as the amount of orders we may have before yours.

Personalised Products

Personalised Products take a little longer as we have to receive all the information needed. We then have to format and customise designs to match the request and make sure we have all the materials to finish the product. Once we process a personalised order it can take 3-4 days to make the order, especially if there are multiple items in one order or multiple orders before yours containing personalised items. This also takes into account the actual making time, whether it needs to set, dry or cure, as personalised items are made from scratch.

Stationery

Stationery Items are usually ready-made or items that have small changeable details like a message in a greeting card. Stationery items take 1-2 days to make depending on how much is ordered and what is ordered. If for example you order one of each of our sticker packs, we simply process your order, however if one pack has run out we reprint a new pack for you and then process your order.

Gift Boxes

Our gift boxes are amazing to make but are often personalised with details for the gift recipent. Sometimes it takes a little back and forth to make sure all the details are correct. For this reason Gift Boxes can take up to 3-4 days depending on the selected box.

DIY Activity Kits

Our DIY Activity Kits are usually boxed up ready to go. However, when someone orders multples of the same box, we run out and have to make up more boxes. For this reason they can take up to 3-4 days depending on the selected box.

Party Kits and Supplies

Our Party Supplies come both ready to go and Personalised. So depending which is ordered varies the making time. We strive to make most of our party items in house, however we do get some items from amazing suppliers which can delay orders. The same times from above will apply for ready- made items and personalised items.

Our Party Kits however, are usually boxed up ready to go. Although, when someone orders multiples of the same box, we run out and have to make up more boxes. For this reason they can take up to 3-4 days depending on the selected box.

In short, yes we accept bulk orders.

If you would like one or should we say 100 of one of our amazing gift items. We encourage you to email us first before ordering. Not only does this allow us to order the correct amount of materials to make your order, it also allows us to give you a correct estimate on how long it will take.

As we are a small business we don't have a huge team, warehouse or manufacturing system to churn out 100s of items- although we try!
So the best option is to consult with us directly on your order and also ensure we have all the correct details without alot of work on your end.

By ordering this way you simply enter a passcode on your product, pay for it and receive it when it is ready.

For example if you want 100 tumblers with a different name on each, you could spend hours on our customiser making each, however by ordering it bulk directly, you can simply design one, email us a list of names and we will do the rest.

For bulk orders please email: heythere@gogiftyourself.com.au with the Subject as "BULK ORDER- PRODUCT NAME" and the following details for a quick turn around:

• The Product name
• The amount needed
• If you want any personalisations or simply all the same.
• When you need them

FOR EXAMPLE
Hi there,
I am after 100 x Decal Keyrings with a rainbow design on them. They can all be the same. I am hoping to get these by 31st March 2025.

We will then contact you with a quote for the item you have requested and go over all the details.

Yes, we do!

You can find more information regarding our Add on Services HERE.

Keyrings

What types of keyrings do you offer?

We offer a variety of keyrings some are pre-set designs and some can be personalised to match your own style.
You can find the whole range here.

What materials are your keyrings made from?

Our keyrings are made from three main components, the disc, clasp and decal. We use acrylic, metal, mirror or wood discs or shapes. We then add a metal clasp and vinyl decal. Sometimes we add a coating to the design to keep it sealed and water-resistant.

Can I customize the design of my keyring?

Some keyring designs can be customised such as the Named Keyring range. Which you can change the type of acrylic disc, the design, the font, the colours and even the hardware.

You can check the full list of customisation options and questions here.

Greeting Cards

Do you offer custom greeting card designs?

Yes, we are in the process of making a custom version of our cards that can have your own photo, image or writing on it.

Can I add a personal message inside the card?

Yes, when you click to customise one of our cards, the customiser will show options for adding a message inside the card including font style, size and colour.

What size are your greeting cards?

Our cards are A5 size and come with a matching envelope. We are expanding our card options for seasonal collections and specific collections. Where sizes change it will be written on the specific product pages.

Do you offer eco-friendly card options?

Where we can we use recycled card and envelopes. We also encourage reusing or recycling cards and envelopes. See how here on our blog.

Can I order multiple cards with different messages?

Yes, simply add each card separately with each customisation in each.

If you are after a bulk order of cards with the same design and message but addressed to or from different people, contact us at heythere@gogiftyourself.com.au with subject "BULK CARD ORDER" and we will discuss your order request.

Stickers

Are your stickers waterproof?

Our stickers alone are not water-proof. However if you add one of our overlays the stickers will have a water-resistant finish. Perfect for books, laptops, water bottles.

How long do your stickers typically last?

If taken care of, our stickers could last months- even years! Stickers with an overlay that protects the paper, creates a finish that makes the sticker last longer.

What surfaces are your stickers suitable for?

Our matte paper stickers with no finish are perfect for scrapbooks, diaries, planners and kids projects.
Our stickers with a holographic finish, a matte clear or gloss clear finish make our stickers water-resistant meaning they are perfect for laptops, stationery, furniture and any surface that doesn't get wet often or over-exposed to sun.

Can I order custom-designed stickers?

We are working on way for custom stickers to be ordered in the most simplest way for us and most importantly our customers, so stay tuned!

What sizes are available for stickers?

Our sticker packs include die cut stickers that are approximately 5cm x 5cm.

Our individual die cut stickers are both available in 5cm x cm and 10cm x10cm.

Tote Bags

What materials are your tote bags made from?

Our tote bags come in two styles, 100% cotton and 100% Polyester.

Our cotton bags are usually for Vinyl Decal Designs and our Polyester Bags are for Sublimated Designs.

What are the dimensions of your tote bags?

Each Tote Bag listing has the exact dimensions of the available options for that design as some designs have multiple and some are limited to one type.

What's the weight capacity of your tote bags?

Well, it does depend on the items and their size but we can comfortably say 2-5kg Max weight. The bags are designed to be book bags, clothing bags or small grocery bags- not bags for bricks or building supplies.

Can tote bags be personalized with custom designs?

We do offer designs that can be customised and our Named Tote bags can be personalised in almost every way including font, colour, name etc.

Are your tote bags machine washable?

Each bag includes product care and maintenance instructions, however as a general guide we suggest handwashing our tote bags especially ones with vinyl and air-drying only. We say this because both soaking in chemicals and drying with excessive heat can damage the designs and make colour leak or vinyl lift.

Can I order tote bags in bulk for events?

If you would like to purchase a bulk order of tote bags with either one of our designs or a personalised design please contact us at heythere@gogiftyourself.com.au with the subject "BULK TOTE BAG ORDER" and will send you a custom quote.

Do you offer different colour options for tote bags?

In most tote bags we offer multiple colours. Usually black, white and cream, sometimes multiple colours. All colour options are listed on the product page or in the customiser.

DIY Activity Packs

What age groups are your DIY kits suitable for?

Our kits are suitable for everyone from ages 1-100! Each kit is listed with the age and skill range guide as well as we include adjustment options to accommodate or change the activity to include more people.

What's included in each DIY activity kit?

Each DIY Kit includes the basics to do the activity as well as photo filled instructions and access to our video library- where available.
Each kit also has the adjustment options guide and care guide.
Some kits require things like glue, batteries or specific items that can't be shipped for safety issues and regulations. Where needed it is clearly displayed so you can be prepared when your kit arrives.

How long do activities typically take to complete?

Most activities are based on an hour of activity time. It may take some people more or less than that, it may take some prep time or clean up time depending on the activity. Like most kits we try to include an average estimate to avoid confusion and disappointment.

Do I need additional materials not included in the kit?

We strive to make our kits all included kits- but there is a kit or two that may require items we can't ship for safety reasons. When this is the case it is displayed on the kit listing.

Are instructions included in the DIY kits?

Yes, we include photo filled instructions because sometimes pictures are better than just words. We also include video access where possible for audio and visual instructions. Also great to use as a guided tutorial.

Can I purchase refills for DIY kits?

Unfortunately, we don't currently offer refills for all of our kits. Where there are refills available it will be listed with all the kits here.

Are your DIY kits suitable for group activities?

Yes, we don't see why you couldn't do these as group activities. If anything, we encourage it! Not only does it provide a level of support, it also brings people together and we love that!

Do you offer seasonal DIY activity kits?

Yes, we will be adding more and more seasonal kits.

What skill level is required for your DIY kits?

As we said for age ranges, everyone's skills are different. We try to make our kits accessible for everyone and we do this by including adjustment options to accommodate or change the activity to include more people. Making the activity easier for some and more difficult for others.

Can I preview the instructions before purchasing?

Nope. Part surprise, part secret. Each activity has a general description and what is required to complete the activity such as gluing or cutting but not what gets cut or glued.